Diversity Matters
Organizations that work toward a truly diverse, inclusive, and accessible workplace successfully recruit top talent, improve talent retention, have highly engaged employees, and increase their productivity and overall bottom line. At TWG we offer a wide range of courses covering Diversity, Equity, Inclusion, and Accessibility (DEIA). TWG's experiential, evidence-based courses invite participants to explore ways to create inclusive spaces for all employees through the lens of cultural competence.
Our Classes
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This training offers students a foundational understanding of 2SLGBTQIA+ awareness and explores the importance of creating inclusive spaces. Jamie covers key concepts, including language and definitions, the difference between sexual orientation, gender, and gender expression, and how to use inclusive language. Learners are also given a brief history of important dates and movements in the 2SLGBTQIA+ community and how this knowledge helps increase cultural competence in the workplace. Finally, participants put all of this together and discover new ways to build inclusive cultures at work.
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A diverse talent pool exists when an organization starts with an equitable and inclusive hiring process, which ultimately gives the organization a higher chance of attracting and retaining top talent. In this course, participants learn tools and techniques for creating a more inclusive hiring process, including common pitfalls to avoid, how personal and systemic bias can influence hiring decisions, and ways to structure hiring processes to mitigate the impact of bias. Jamie challenges learners to reflect on their current sourcing, recruiting, and hiring practices so they may apply what they learn in the future. Learners also focus on how to ensure diverse talent stays with the organization by assessing workplace culture, evaluating the current DEIA status of the organization, and working out tangible strategies that can immediately assist in retaining top talent.
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The Accessibility Awareness training equips learners with the foundational knowledge and skills needed to foster a workplace that is inclusive of accessibility needs. Participants gain an understanding of inclusive language and actions when working with people with a disability, including strategies for allyship and promoting a supportive, inclusive workplace culture. Participants learn tactics they can implement immediately, as well as resources to further explore the topic of accessibility awareness in their organization.
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Trauma-informed workplaces create a sense of belonging, connection, and safety through their attitudes, policies, and practices. As a result, trauma-informed organizations are more resilient and better able to achieve their goals. Beyond providing a livelihood, a healthy workplace can also build competence and help team members remain anchored in their shared purpose while providing lifelong connections, collaboration, and community opportunities. Bottom line? Improving work environments and systems with trauma-informed policies and practices can enhance safety, health, wellness, trust, and productivity, ultimately unleashing a positive ripple effect on team members’ families and communities.
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The right policies alone cannot shift workplace culture. Employees must become part of the cause, and that is where allyship comes in. Join Jamie in this engaging course where he shows learners the links between inclusion, equity, and allyship, as well as the importance of allyship when building an inclusive workplace. Participants first review and expand their vocabulary around DEIA, and then they explore biases and how to step up as an ally. Finally, participants learn actionable steps they can implement immediately as allies in the workplace.
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Microaggressions, or subtle acts of exclusion, are everyday statements or acts that, intentionally or not, communicate hostile, derogatory, or negative messages to others based upon some aspect of their identity. They are harmful not only to individuals, but also to general workplace health and culture. In this course, learners receive a clear definition and specific examples of microaggressions. Participants then explore ways to avoid causing a microaggression and what to do if they hear or see a subtle act of exclusion in the workplace. Everyone gets the chance to practice interrupting microaggressions and how to rephrase some common ones to avoid harming others in the workplace. Collectively, the class also looks at practical ways to support colleagues if they are impacted by a microaggression.
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This course explores the Decade Model, the stages of value development, recruitment, and retention issues related to generational diversity, and the requirements necessary for each generational group to reach their full potential in the workplace. Leadership skills, training, performance reviews, and mentoring are key elements of this topic and are explored thoroughly throughout this class. This highly interactive course emphasizes each participant’s process of self-discovery to develop an enhanced understanding of optimizing working across generations.
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Given America’s current social and political environment, cultural competence is critical to achieving success in any organization. Cultural Competence refers to a set of congruent behaviors, attitudes, and policies that enable entire systems or individual professionals to work effectively in cross-cultural situations. In this collective learning course, participants explore the four cognitive components necessary for developing cultural competence: Awareness, Attitude, Knowledge, and Skills. Interpersonal competence in cross-cultural situations creates environments that are safer and more inclusive. Understanding the components of cultural competence leads to a stronger workplace culture.
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In this course, participants learn the five components of emotional intelligence while focusing on self-awareness and self-regulation. Because implicit and explicit bias are the beliefs (both conscious and unconscious) we have about others, we must develop profound self-awareness and exceptional social skills in all workplace environments. Jamie uses the lens of Cognitive Behavioral Therapy to explain how emotional dysregulation can affect perception and, therefore, actions. Learners complete this course with techniques to identify their own biases, as well as tools to help them mitigate those biases and their impact on others.
Looking for a training or workshop that is not listed above? We offer a variety of customized DEIA courses, workshops, training, and resources. We customize all of our courses to meet the duration and learning outcomes your organization needs.
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